(Specific to live and online learning events and online purchases)
• How we collect and use Personally Identifiable Information.
• The choices available to you, as a learner, regarding collection, and use of Personally Identifiable Information.
• There are security procedures in place for Personally Identifiable Information under our control.
Collection and Use
We do not collect any Personally Identifiable Information from you except when you expressly volunteer the information. This includes when you:
• Register for a seminar, become a Member, purchase or download a product or service.
• Request information (electronically) about products and services, subscribe to newsletters, or enter a promotional contest.
• Use or participate in various services or features made available on the Website (including, for example and without limitation, blogs and other user communities).
• Use various tools to select products and services that are suitable for your Website visit.
• Request contact with a Business Partner.
• Provide comments, questions or feedback about products and services.
We will not share, or rent Personally Identifiable Information. We do not sell, share with or rent to others e-mail addresses solely for the purpose of third party marketing we may include third party advertisements within e-mails that we may send to you.
Among other things, we may use your Personally Identifiable Information to respond to your requests and inquiries and to provide you with the services and features offered on or through the Website. We may also use your Personally Identifiable Information to communicate timely information and special offers (for example, in the form of e-mails, mailings, and the like) about products, services, companies and events, sponsored by us and others, that we think might interest you.
If you register for a seminar or pay for products and services using a credit card, Personally Identifiable Information (such as your name and shipping address) and financial information (such as you credit card number and expiration date) may be required. This information may be used for billing purposes and to fill orders. If we have trouble processing an order, this contact information may be used to get in touch with you. Personally Identifiable Information also may be collected when you apply for a position with us or a program sponsored by us. In these cases, Personally Identifiable Information is used only for the purpose of processing and evaluating the application.
The Personally Identifiable Information you give us via the Website and information about your order may be combined with other Personally Identifiable Information (such as demographic information and past purchase history) available from our records and other sources (including, without limitation, our worldwide databases). This information may be used to make our future marketing efforts more efficient and will help us to improve the operations and maintenance of our Website and business.
Notification of Changes
Problems or Complaints
Our Personal Information Practices
We collect, use and disclose the following categories of personal information in the following ways, subject to the “Exceptions” section, which follows below:
You may voluntarily submit contact information (such as name and email address) on certain pages of this Site. We use your contact information to maintain our service, for recordkeeping, and to respond to correspondence from you.
Some portions of our Site may require you to provide us with a login identification and a password, which we will use to verify your identity and for our internal use in maintaining your service account.
An IP address is a number that is automatically assigned to a user’s computer whenever a user uses the Internet. Web servers-the computers that “serve up” Web pages-automatically identify a user’s computer by its IP address. Our service automatically gathers anonymous traffic information such as IP addresses or other numeric codes used to identify a computer.
Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions in how we provide our service to you and to technically process your information; (ii) to protect the security and integrity of the Site and our service; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to respond to claims that your information violates the rights or interests of third parties; (vi) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages in your use of the service; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our service; and (d) to conform to other, similar technical requirements.
Links to Other Web sites
This Web site contains links to other Web sites. We are not responsible for the privacy practices or the content of other Web sites.
We have security measures in place to attempt to protect against the loss, misuse and alteration of user data under our control. Such security measures include policies relating to access to information and technological measures such as firewalls, etc.
Notification of Changes
Privacy of Student/Learner Records Policy
HomeTown Health has a policy in place to ensure the privacy and information security of learners’ records with information input, maintenance, release and the issuance of learners’ records following completion of a learning event.
Purpose: This policy is written to ensure all learners’s records may be released only with their permission and notification of the learner.
- Right to Request Educational Information
Any student who attends or accessed HTH or HTHU University shall have the right to inspect and review the their own education records through the HTHU university Dashboard through a personal registration on the site or via request to HTHU Director of Business Development or via firstname.lastname@example.org. Students should submit written requests that identify the record(s) they wish to inspect to email@example.com. The HTH staff will make arrangements for access.
- Requirement to Authenticate Requestor Identity
When a learner requests access to his or her education records, HTHU staff must verify or “authenticate” the identity of that learner before releasing the education records. The student’s identity may be authenticated by phone or email as follows: identity may be confirmed via a combination of the username or email address used in creating a user account on HTHU.net, plus some other authenticating information unique to that student (such as birth date or date of attendance to an event). In addition, HTHU may disclose education records only with a learner’s consent and by learner’s request to officials of another institution in which a student seeks or intends to be employed by.
III. Diclosure without Learner Consent
“Education records” include course completion reports, grades, certificates of completion, system usage time and other applicable course related information. Education records do not include financial purchase information, personally identifiable information, personal notes to HTHU educational personnel, or records that contain information about a student learner or work completed after he or she is no longer under the employment of the Facility that provided access to coursework on HTHU.net.
III. Right to Request Amendment of Records
Any learner shall have the right to request the amendment of their education records, if he or she believes they are inaccurate or misleading. A proper request to correct an education record must:
- Be written to the Director of Business Development;
- Clearly identify the part of the record they want to be changed; and
- Specify why the record is inaccurate or misleading.
Any written request which does not include the required information will not be considered and the requestor will be notified in writing that the request was not made properly. Upon receipt of a proper request for amendment, HTHU will make a prompt determination within a reasonable time, but not more than thirty days, as to whether the proposed correction is accepted or rejected. The student will be notified in writing that the amendment has occurred or that the request is denied.