HomeTown Health Learner Privacy Policy

(Specific to live and online learning events and online purchases)

Your privacy is important to us. This privacy policy (“Privacy Policy”) covers privacy practices with respect to “Personality Identifiable Information” (as further defined below) that is transmitted electronically to or collected by via the web, telephone, mail and other sources:
• How we collect and use Personally Identifiable Information.
• The choices available to you, as a learner, regarding collection, and use of Personally Identifiable Information.
• There are security procedures in place for Personally Identifiable Information under our control.

By visiting our Websites (www.hometownhealthonline.com and www.hthu.net), and/or using our services, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Policy may change so check back to this page from time to time.

Collection and Use

We do not collect any Personally Identifiable Information from you except when you expressly volunteer the information. This includes when you:

• Register for a seminar, become a Member, purchase or download a product or service.
• Request information (electronically) about products and services, subscribe to newsletters, or enter a promotional contest.
• Use or participate in various services or features made available on the Website (including, for example and without limitation, blogs and other user communities).
• Use various tools to select products and services that are suitable for your Website visit.
• Request contact with a Business Partner.
• Provide comments, questions or feedback about products and services.

“Personally Identifiable Information” includes, for example, your name; home or business address; e-mail address; telephone, wireless and/or fax number; short message service or text message address or other wireless device address; instant messaging address; credit card and other payment information; employment information and work experience; demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. Additional information that is protected under this privacy policy and will only be shared directly with you includes: courses you have attended, dates and durations, and CEUs awarded

We will not share, or rent Personally Identifiable Information. We do not sell, share with or rent to others e-mail addresses solely for the purpose of third party marketing we may include third party advertisements within e-mails that we may send to you.

Among other things, we may use your Personally Identifiable Information to respond to your requests and inquiries and to provide you with the services and features offered on or through the Website. We may also use your Personally Identifiable Information to communicate timely information and special offers (for example, in the form of e-mails, mailings, and the like) about products, services, companies and events, sponsored by us and others, that we think might interest you.

If you register for a seminar or pay for products and services using a credit card, Personally Identifiable Information (such as your name and shipping address) and financial information (such as you credit card number and expiration date) may be required. This information may be used for billing purposes and to fill orders. If we have trouble processing an order, this contact information may be used to get in touch with you. Personally Identifiable Information also may be collected when you apply for a position with us or a program sponsored by us. In these cases, Personally Identifiable Information is used only for the purpose of processing and evaluating the application.

The Personally Identifiable Information you give us via the Website and information about your order may be combined with other Personally Identifiable Information (such as demographic information and past purchase history) available from our records and other sources (including, without limitation, our worldwide databases). This information may be used to make our future marketing efforts more efficient and will help us to improve the operations and maintenance of our Website and business.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes in the Privacy Policy section accessible from the home page of the Website so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes or updates will be effective when posted. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of our Website or sending you an e-mail.

Problems or Complaints

If you believe that there has been a violation of this Privacy Policy, please email Meghan Williams, Customer Relations Coordinator. We will investigate and take appropriate action and report back to you within a reasonable period of time.

HomeTown Health Website Privacy Policy

HomeTown Health, LLC (“our,” “us,” and “we”) has created this Privacy Policy in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site, http://www.hometownhealthonline.com (the “Site”) and the service on our Site.

Our Personal Information Practices

We collect, use and disclose the following categories of personal information in the following ways, subject to the “Exceptions” section, which follows below:

Contact Information

You may voluntarily submit contact information (such as name and email address) on certain pages of this Site. We use your contact information to maintain our service, for recordkeeping, and to respond to correspondence from you.

Login Identification/Passwords

Some portions of our Site may require you to provide us with a login identification and a password, which we will use to verify your identity and for our internal use in maintaining your service account.

IP Addresses

An IP address is a number that is automatically assigned to a user’s computer whenever a user uses the Internet. Web servers-the computers that “serve up” Web pages-automatically identify a user’s computer by its IP address. Our service automatically gathers anonymous traffic information such as IP addresses or other numeric codes used to identify a computer.


Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions in how we provide our service to you and to technically process your information; (ii) to protect the security and integrity of the Site and our service; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to respond to claims that your information violates the rights or interests of third parties; (vi) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.

You understand and agree that technical processing of your information is and may be required (a) to send and receive messages in your use of the service; (b) to conform to the technical requirements of connecting networks; (c) to conform to the limitations of our service; and (d) to conform to other, similar technical requirements.

Links to Other Web sites

This Web site contains links to other Web sites. We are not responsible for the privacy practices or the content of other Web sites.


We have security measures in place to attempt to protect against the loss, misuse and alteration of user data under our control. Such security measures include policies relating to access to information and technological measures such as firewalls, etc.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on our Web site’s home page so our users are always aware of what information we collect, use and disclose. If at any point we decide to use or disclose a user’s personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users may choose whether or not we can use their information in such a different manner. We will otherwise use and disclose a user’s personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected.

Privacy of Student/Learner Records Policy

HomeTown Health has a policy in place to ensure the privacy and information security of learners’ records with information input, maintenance, release and the issuance of learners’ records following completion of a learning event.

Purpose: This policy is written to ensure all  learners’s records may be released only with their permission and notification of the learner.

  1.  Right to Request Educational Information
    Any student who attends or accessed HTH or HTHU University shall have the right to inspect and review the their own education records through the HTHU university Dashboard through a personal registration on the site or via request to HTHU Director of Business Development or via hthtech@hometownhealthonline.com.   Students should submit written requests that identify the record(s) they wish to inspect to hthtech@hometownhealthonline.com.  The HTH staff will make arrangements for access.
  2. Requirement to Authenticate Requestor Identity

When a learner requests access to his or her education records, HTHU staff must verify or “authenticate” the identity of that learner before releasing the education records. The student’s identity may be authenticated by phone or email as follows: identity may be confirmed via a combination of the username or email address used in creating a user account on HTHU.net,  plus some other authenticating information unique to that student (such as birth date or date of attendance to an event).   In addition, HTHU may disclose education records only with a learner’s consent and by learner’s request to officials of another institution in which a student seeks or intends to be employed by.

III. Diclosure without Learner Consent
HTHU’s Privacy Policy permits disclosure without a learners’s consent of Education Records to their Employers designated Facility Administrator or Manager with legitimate educational interests in a learner’s education record.  A designated HTHU Administrator or Manager is a person employed by the learner’s employing facility who is providing access to HTHU.net education and is in an administrative, supervisory, or academic position.  A designed HTHU Facility Administrator/Manager has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
“Education records” include course completion reports, grades, certificates of completion, system usage time and other applicable course related information.  Education records do not include financial purchase information, personally identifiable information, personal notes to HTHU educational personnel, or records that contain information about a student learner or work completed after he or she is no longer under the employment of the Facility that provided access to coursework on HTHU.net.

III. Right to Request Amendment of Records

Any learner shall have the right to request the amendment of their  education records, if he or she believes they are inaccurate or misleading. A proper request to correct an education record must:

  1. Be written to the Director of Business Development;
  2. Clearly identify the part of the record they want to be changed; and
  3. Specify why the record is inaccurate or misleading.

Any written request which does not include the required information will not be considered and the requestor will be notified in writing that the request was not made properly. Upon receipt of a proper request for amendment, HTHU will make a prompt determination within a reasonable time, but not more than thirty days, as to whether the proposed correction is accepted or rejected. The student will be notified in writing that the amendment has occurred or that the request is denied.

Contact Information

If you have any questions about this privacy policy, the practices of this Web site, or your dealings with this Web site, you can contact Meghan Williams.

Updated 07/2016.